Fondazione Torino Wireless

Amuser S.p.A.

Multi-media solutions for enterprises and public administration

Amuser is a leading provider of multimedia and multimodal solutions.  Amuser's portfolio includes high-quality multimedia (voice, sms/mms, video, wap, web, fax, mail) and multimodal solutions for Large Enterprises, Telcos and Media companies.
Amuser is headquartered in Rome, Italy, with offices in Turin and Milan.

Skills:
Amuser core competences are focused on Document Management and Document Delivery systems, Business Process Management and Customer Management. Amuser has a large know-how and a rich portfolio of solutions in the field of Telcos business processes.

Products and services:
Amuser is leader in three Business area:

a) The market of the large and medium private and public companies: Local and Central Administration, Health, Finance, Utilities, Automotive and Home Automation. In this context, Amuser has developed its own multichannel platform (SMS, Voice, Fax, email) for service delivery for:

1. Digital Marketing (Outbound campaign, Voting, Survey, Instant winning)
2. Customer Management(Automatic Customer Caring, Alerting Systems…)
3. Business Process Management (Document Management (capture, archive, search), workflow management, OCR, semantic understanding of the text, automatic document formatting,)

b) The fixed and mobile telecommunications market.

c) The market of Content & Media Provider and Broadcaster. In this case Amuser plays the role of service provider implementing the required procedures for the access to fixed and mobile network services according to telecom authority rules.

Last update: 28.04.2010

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